Mail Agent

Agents (voice, chat, email)

An AI agent that works through incoming email for your team: it sorts, reads and prepares every message, and brings in a person when needed.

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What it does

AutoSnaply Mail Agent classifies incoming emails, extracts data from emails and their attachments, suggests replies and escalates when a person is needed.

Combined with the AI Agent that acts, it can also carry out the request – for example update a booking or an order in your systems.

1 Email arrivesEvery incoming email reaches the agent.

2 ClassifyEach email is sorted by type.

3 ExtractData is read from the email and its attachments.

4 Reply or escalateA suggested reply, or a handover to a person.

Key capabilities

ClassificationEvery email sorted by type.
Data extractionFrom the email body and attachments.
Suggested repliesFaster, consistent answers.
EscalationUnclear cases go to the right person.
Action executionTogether with the AI Agent that acts.

For whom

Companies with high email volume
Hotels, e-shops and service desks

Examples & use cases

Overflowing inbox
The inbox stops piling up; replies become fast and consistent.
Hotel reservations
Requests are sorted, read and prepared for the team.