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Process automation

Claims & Request Automation

A team of AI agents handles an insurance claim end to end – registers it, reads the documentation, checks the terms and exclusions, proposes the payout – and forwards unclear cases to a claims adjuster.

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What it does

AutoSnaply Agentic System for Insurers processes standard claims and requests from intake to proposed decision. Multilingual OCR reads claim documents and attachments, the agents check them against the policy terms and exclusions, and unclear cases go to a person.

Every step is logged and traceable, with fraud signals and an audit trail – built for a regulated environment (DORA, AI Act).

Key capabilities

For whom

  • Insurance companies (life, motor, property)
  • Insurers facing slow and costly claims handling and regulation (DORA, AI Act)
  • Any team processing high volumes of standard requests

Examples & use cases

  • Insurance Claims Automation
    Multilingual OCR and extraction, end-to-end processing of standard claims, fraud detection, audit trail.
  • Request automation
    The same approach for other standard requests with documents.

Proof from practice

~12 s

average processing time per claim

>97%

correct classification of diagnoses

Live

in production at a leading insurer

Interested in Claims & Request Automation?

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Office:

+420 777 430 034

+ 381 63 653 583

11070 Belgrade, Serbia

Contact:

support@autosnaply.com autosnaply.com

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